How can I place an order?
Simply browse our collections, add your favorite pieces to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
How long does shipping take?
Orders are usually processed within 1-2 business days. Domestic shipping takes 3-5 days,
What is your return policy?
We accept returns within 7 days of delivery, provided the jewelry is unworn and in its original packaging with tags intact. Customized or engraved items are non-refundable.
Do you offer custom jewelry designs?
Yes! We love creating personalized pieces only with beads. Please reach out to us for custom designs.
How do I find my ring or bracelet size?
We provide a size guide on our website. If you’re unsure, feel free to contact us for assistance.
How can I reach customer support?
You can email us at [peachtassels@gmail.com] or use the contact form on our website. We aim to respond within 24 hours.
What materials are used in your artificial jewelry?
Our artificial jewelry is crafted from high-quality materials like alloy, brass, and stainless steel. We also use premium imitation stones, pearls, and beads.
Is your jewelry safe for sensitive skin?Yes! Most of our pieces are nickel-free and lead-free, making them safe for sensitive skin.
Will the color of the jewelry fade over time?
With proper care, our jewelry retains its shine for a long time. Avoid exposure to water, perfumes, and chemicals to prevent fading.
When do I receive my order?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.